The Clifton Agency ("The Clifton Agency," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit thecliftonagency.com (the "Site") or engage our web design, SEO, and website management services (the "Services"). By using the Site or Services, you agree to the practices described here.
1. Information We Collect
We collect information in the following ways:
- Information you provide. When you submit a contact form, request a quote, book a strategy call, subscribe to communications, or otherwise contact us, we may collect your name, email address, phone number, business name, website URL, and any details you choose to share.
- Information collected automatically. When you visit the Site, we automatically collect certain technical data such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This is collected through cookies and similar technologies (see Section 5).
- Information from third-party tools. We use scheduling and analytics services (for example, Calendly and Google Analytics) that may collect information on our behalf when you interact with them.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the Services you request;
- Schedule and conduct consultations and strategy calls;
- Build, manage, host, and improve websites and marketing for our clients;
- Send service-related communications, updates, invoices, and (where you have opted in) marketing messages;
- Analyze Site traffic and usage to improve our content and performance;
- Protect against fraud, abuse, and security threats; and
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information in limited circumstances:
- Service providers. With trusted third parties that perform services for us — such as website hosting, email delivery, scheduling (Calendly), payment processing, and analytics (Google Analytics) — who are obligated to protect your information.
- Legal requirements. When required by law, subpoena, or to protect our rights, property, or safety, or that of others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Analytics
We use Google Analytics to understand how visitors use our Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they view, and what other sites they used prior to arriving. We use this information only to improve the Site and Services. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Cookies & Tracking Technologies
Cookies are small data files stored on your device. We use cookies and similar technologies to operate the Site, remember your preferences, and measure performance. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our Services, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications. To exercise any of these rights, contact us using the details below. We will respond consistent with applicable law. You may unsubscribe from marketing emails at any time using the link in those emails.
8. Children's Privacy
The Site and Services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
The Site may contain links to third-party websites and services that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
The Clifton Agency
Fort Lauderdale, Florida
Email: info@thecliftonagency.com
Phone: 786-294-4943